Identify the owners
Establish who controls the domain, hosting account, website administrator and enquiry mailbox. Missing access is recorded before a maintenance commitment is made.
The Mill Enterprise Hub, Drogheda, A92 CD3D
An inherited website can keep taking enquiries long after the original developer has moved on. We help Cavan businesses establish access, recovery and update responsibilities before agreeing an ongoing care plan.
Start with the website address and the access you currently hold. We will identify what can be reviewed now and which permissions need to be recovered first.
See the FAQEstablish who controls the domain, hosting account, website administrator and enquiry mailbox. Missing access is recorded before a maintenance commitment is made.
Review available backups and agree where a restore can be tested. A scheduled backup is only useful if the right files, records and credentials can be recovered.
List urgent defects, outdated components and recurring tasks. Any one-off repair work is scoped before it becomes confused with a monthly support allowance.
A useful care record says what changed, what was checked and what still needs a decision. For a Cavan business relying on a small office team, that record reduces dependence on one person remembering why a plugin was replaced or a setting changed.
The checklist should follow the role of the site. A catalogue needs document and enquiry checks; a visitor business may prioritise contact details and seasonal availability; an online shop needs a different transaction review. Tasks are selected for your platform and agreed scope, rather than copied from a generic package.
Define who receives availability alerts, who can contact the host and what access is needed to investigate. Response arrangements are written into the care agreement.
Use an agreed change window and a recovery option. Check the important journeys after the change, then record whether to keep, revert or investigate it.
A new feature or redesign may need a separate brief. We distinguish routine content help from development work so the support queue remains understandable.
Share the Cavan site address and explain who currently controls its accounts. The first step is to establish a workable access and recovery baseline. YAM Digital Limited will reply within 24 hours.