UX audit
A structured review of your site or product with prioritised, evidence-based fixes.
A product can look polished and still lose people at the same three steps every day: a sign-up form that asks for too much, navigation built around the org chart, a checkout that hides the total until the end. Visual polish does not fix any of that. Understanding how people actually use it does.
That is what a UX design company does differently from a visual studio. We start with evidence: analytics, recordings, interviews with your users and the support questions your team hears every week. Then we redesign the structure and the flows, and only then the interface.
Dublin teams usually come to us at one of two moments: before building something new, when changing course is cheapest, or when an existing product has stopped converting and nobody is sure why.
A structured review of your site or product with prioritised, evidence-based fixes.
Interviews, surveys and analytics that show who your users are and what they are trying to do.
Navigation and content structure that match how people think, not how the company is organised.
Clickable flows to test ideas quickly and cheaply.
Polished screens and a reusable component library your developers can build from.
Real users trying real tasks, with findings turned into concrete design changes.
| What matters | UX design agency | Freelance UX designer | In-house hire |
|---|---|---|---|
| Range of skills | Research, UX, UI and development under one roof | Strong in one or two areas | Depends on the hire |
| Speed to start | Weeks | Weeks, if available | Months of recruiting |
| Cost model | Fixed project scope | Day rate | Salary and overheads |
| Best for | Defined projects with a clear outcome | Extra hands on an existing team | Continuous product work at scale |
Stakeholder sessions, analytics, recordings and user interviews to find the real problems.
User flows, information architecture and wireframes agreed before visual design.
Screens and a component library, accessible to WCAG 2.2 AA from the start.
Usability testing, final changes and developer-ready files with annotations.
What users need, where they struggle and why, in plain language.
The structure of the product, agreed with your team.
For stakeholder sign-off and user testing.
Every screen and state, for desktop and mobile.
Reusable parts with usage rules for consistent builds.
Annotations, spacing, interactions and edge cases.
Tell us what you are building or where users are dropping off. We will suggest a UX approach and send a written scope with a fixed price.